Website Maintenance and Support
I am Graig, a website support specialist with over 20+ years of experience maintaining, optimising, and protecting business websites. I help businesses avoid downtime, security issues, and lost leads by keeping their websites running exactly as they should.
Your website is not something you build once and forget. It needs constant attention. I make sure it performs, converts, and stays secure, so you do not have to think about it.
Does your website encounter these issues?
- Website going down or loading slowly
- Unsure if your site is secure or up to date
- Plugins or features breaking after updates
- No backups in place if something goes wrong
- Forms or tracking not working properly
- No one proactively checking performance or issues
Sound familiar? Most businesses only realise there is a problem when it is already costing them leads or revenue.
I prevent that from happening.
How I keep your site healthy
Proactive website maintenance
Your website is monitored, maintained, and optimised continuously, not just when something breaks.
Security and updates
I keep your CMS, plugins, and integrations updated and secure to prevent vulnerabilities.
Performance optimisation
Speed matters. I ensure your website loads quickly and runs efficiently, giving your visitors an optimal browsing experience.
Backup, recovery, support
Regular backups if anything goes wrong. If something does break, slows down, or stops working - I fix it fast.
The prevention first approach
Full website audit
I review your entire website setup, including:
- Hosting environment
- CMS and plugin setup
- Site speed and performance
- Security vulnerabilities
- Tracking and forms
- Current issues or risks
Stabilisation and fixes
Before anything else, I fix what is already broken or underperforming:
- Out-dated plugins or systems
- Slow-loading pages
- Tracking or form issues
- Security gaps
On-going maintenance
Once stable, I implement a structured maintenance process:
- Scheduled updates
- Automated and manual backups
- Uptime monitoring
- Security checks
- Performance monitoring
Continuous optimisation
Not just maintenance, improvement:
- Speed enhancements
- UX improvements
- Conversion fixes
- Technical SEO improvements
How your site will fare after
- A faster, more reliable website
- Reduced downtime and technical issues
- Improved security and protection
- Better user experience and performance
- Confidence your website is working 24/7
- More leads from a properly functioning site
This is not just about “keeping things ticking over.”
It is about making sure your website supports your business, not holds it back.
Why work with me instead of an agency?
Direct access to an expert
No tickets. No delays. You deal directly with me.
20+ years of experience
I’ve worked on everything from small business sites to complex platforms.
Proactive, not reactive
I do not wait for things to break. I prevent problems before they happen.
No long-term contracts
Stay because it works, not because you are locked in.
Free website audit
I will review your website and show you:
- Security risks or vulnerabilities
- Performance issues slowing your site down
- Broken elements or tracking problems
- Missed optimisation opportunities
- Quick fixes to improve reliability and performance
No jargon. No fluff. Just clear, actionable insight.
I will make your website reliable
If your website is important to your business (it is), then it needs to be maintained properly. Let’s get it sorted.